Fix the “No data available” issue Appearing on Facebook
Meta Description
Find out How to fix the “No data available” issue on Facebook with a complete guide for using all devices.
Briefings
Seeing the “No data available” message on Facebook can be frustrating. It typically means there is some technical issue that is preventing you from accessing your Facebook data. The good news is there are several methods you can try to fix this problem on your own. This step-by-step guide will walk you through the top troubleshooting tips to fix the Facebook “No data available” error.
How to fix the “No data available” issue on Facebook
Let’s take you to the guide to fixing the no data available issue on your Facebook.
Clear Browser Cache and Cookies
The first thing to try is clearing out your browser cache and cookies. Browser cache and cookies can sometimes become overloaded or corrupted, which can cause Facebook problems.
How To On Chrome
Go to Settings > Privacy and Security > Clear Browsing Data. Select the desired timeframe and check boxes for “Cached images and files” and “Cookies and other site data” before clicking Clear Data.
On Firefox
Go to Options > Privacy & Security > Cookies and Site Data. Click “Clear Data” and check the boxes for “Cookies and Site Data” and “Cached Web Content” before clicking “Clear”.
How To
Go to Preferences > Privacy > Manage Website Data > Remove All.
After clearing out the browser data, do a hard refresh on the Facebook page by holding down Shift and clicking the refresh icon or F5 to reload the page. This forces the browser to grab the latest files from Facebook instead of cached versions that could be outdated or corrupted.
Check Internet Connectivity
If clearing the browser data does not work, the next step is to check your internet connectivity. Temporary internet outages can sometimes cause sites and apps to display “No data available.”
First, confirm that other sites load properly and you are able to browse the internet. If not, you may have a disrupted internet connection. Restart any routers, modems, or other network equipment. Also try connecting to the internet from another device to isolate the issue.
Once online access is restored, do another hard refresh of the Facebook page by holding Shift and clicking the refresh icon or F5.
Login and Out of Facebook
Another simple tactic is to fully logout of Facebook and log back in. Data issues are sometimes connected to your user account. Signing in forces Facebook to reload your profile data from scratch instead of displaying corrupted client-side data.
To sign out of Facebook
- -Click the down arrow at the top right
- Select “Log Out”
Close all Facebook browser tabs. Then open a fresh tab, go to www.facebook.com and login normally with your username and password credentials.
This will often fix transient data glitches. If the problem continues though, move on to further troubleshooting steps.
Try Accessing Facebook from Different Devices
Determining if the “No data available” problem only occurs on one device or is system-wide can help diagnose the root cause.
Attempt to access Facebook from alternate devices like mobile phones or tablets. If Facebook loads normally on other gadgets, then the Facebook app, browser settings, or cached data on the problem device are likely causing the no data issues.
Clear App Cache and Data
If using the Facebook mobile app, clearing its stored cache and data can help resolve data availability errors. The app saves usage data similar to browsers, and this data can get overloaded at times. how to clear on Android or iOS
On Android
- Go to Settings > Apps
- Tap Facebook > Storage
- Tap “Clear Cache” and “Clear Data”
On iOS
- Go to Settings > Facebook
- Tap on storage usage details
- Tap “Clear Cache”
After wiping the Facebook app data, restart the device and launch Facebook to reload data from the server.
Contact Facebook Support
If no data is showing on both mobile and desktop across different devices, then there may be an issue with your Facebook account itself rather than a device-specific problem.
Visit Facebook Help Community and post about the specific “No data available” situation for troubleshooting advice from Facebook’s support team and other users facing similar problems.
You can also open a support ticket with Facebook describing when the error started and what troubleshooting steps you’ve tried already without success. Include screenshots showing the “No data available” message in the ticket.
Facebook support can investigate issues with your account and work to restore access to your data if needed. Be patient though as it may take some time to receive a response.
Reinstall Facebook App
As a last resort, uninstalling and reinstalling the Facebook app can fix elusive data availability bugs. This forces all app data to rebuild as the app resyncs upon installation.
Before reinstalling Facebook, make sure your Facebook account password is available so you can immediately log back in after the fresh app setup. Also ensure important app data is backed up beforehand if possible. Reinstalling will wipe any non-cloud saved app data.
On Android
- Go to Settings > Apps
- Tap Facebook > Uninstall
On iOS
- Touch and hold the Facebook icon until it starts wiggling
- Tap the X icon to delete
Then go to the Play Store or App Store, search for “Facebook” and reinstall the app. Login with your credentials and the app should pull the latest data from Facebook’s servers.
Conclusion
Troubleshooting connectivity issues, clearing cached files and data, trying alternate devices, reinstalling the app, and contacting Facebook support are the main methods to resolve the frustrating “No data available” errors. Persistence and systematically working through different fixes is key to getting Facebook working properly again. But if problems continue even after trying all steps, there may be larger technical issues at play requiring admin support.
I hope this guide gives you the steps needed to get your Facebook feed, messages, photos and other important data showing properly once more! Let me know if you have any other questions.